DJC System Help2026-09

Help Leads Inbox AI flows Reference Contact us Open the app

Support

Contact us

Stuck on something the help pages do not cover? Tell us what happened. The message goes straight to the support team and you get a confirmation by email.

Your name

Email

WhatsApp number (optional)

Topic

What happened, and what did you expect?

Website

We reply by email. Your details are used only to answer this message.

Before you write

Most questions are answered in the FAQ:

The AI is not replying
Messages stopped arriving
Facebook leads are missing
A broadcast stopped
Invoices and plan changes

Other ways

Email help@djc.ai. If you use a reseller's brand, your reseller is the first line of support for plan and billing questions.

Support hours: Monday to Friday, 9:00 to 18:00 Malaysia time.

Helps us help you

The email you sign in with.
The page or menu item, and what you clicked.
Any message the app showed, word for word.
For WhatsApp issues, the number involved.

DJC System Help

Everything you can do in the app, explained

Help centre for the DJC System: capture leads from Facebook, forms and your website, talk to customers in a shared WhatsApp inbox, let AI flows qualify and follow up, send broadcasts, take bookings, and manage your team and subscription.

Kuala Lumpur, Malaysia

Getting started

Getting started
Finding your way around
Key concepts
Connect WhatsApp
Leads

Everyday work

The inbox
Broadcasts
WhatsApp AI flows
Calendar & appointments
Team & permissions

More

Reference
Subscription & billing
FAQ & troubleshooting
Contact us
Changelog

© 2026 DJC System. All rights reserved.