Resources reference

Contacts captured from WhatsApp, Facebook, forms and imports — the core CRM record.

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Inbox conversations. Read the room and its messages; update status, name and AI handling. Rooms are created by incoming traffic, not by the API.

GETPATCH+ messages

WhatsApp AI chatbot designs: persona (`system`), knowledge (`flowDesign`), trigger keywords and assignment rules.

GETPOSTPATCHDELETE+ blocks, relations

Text snippets embedded for retrieval by AI flows (the RAG source). Each record belongs to a flow and a catalog.

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Groupings of knowledge records inside a flow.

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Node-based automations (trigger → actions). Nodes and edges are exposed as read-only children.

GETPOSTPATCHDELETE+ nodes, edges, executions

Calendar bookings with a customer, including reminders.

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Bookable appointment templates (duration, working hours, capacity).

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WhatsApp broadcast campaigns and their message variants.

GETPOSTPATCHDELETE+ contacts

One-off scheduled WhatsApp messages and reminders.

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Lead-capture forms and their field definitions.

GETPOSTPATCHDELETE+ submissions